Maintenance, Repair, Support Plan
The intent of Competitive Solutions, Inc. is to always serve the customer. Our mission is to provide support in areas of equipment operation, product reconfiguration, and warranty service on ALL items purchased.Contact information is:
#1. Tony Kubina, Technical Services Manager......281-600-1256 xt.109 or firstname.lastname@example.org
#2. Todd Burke, Assistant Technical Services Provider..281-600-1256 xt.123 or email@example.com
#3. Ned Guardia, Solutions Provider and bid consultant..281-600-1256 xt.115 or firstname.lastname@example.org
#4. Joe Goolsby, Printer Technician.....
281-600-1256 xt.119 or email@example.com
Either Mr. Kubina or Mr. Burke are thoroughly qualified to provide support on all PC-related products purchased from our company. Please have the part number and item description handy when you communicate.
Mr. Goolsby is certified and regularly retrained in repair of ALL Hewlett Packard output devices. Please be succinct in description of your problem.
Mr. Guardia has 13 years' experience and vast knowledge of the PC-related marketplace. Even if you have some difficult "search" request, he probably can find your solution at the best overall price.
Our entire staff is available from 8:30 A.M. to 5:30 P.M. CST, Monday thru Friday excluding legal holidays.
Competitive Solutions, Inc. will provide our customers with relevant contact information for warranty work on all products purchased should the customer desire local assistance. If the customer has initiated a "cross-ship" provision in the agreement of a purchase order, Competitive Solutions will "cross-ship" similar product within a 30-day initital time period from date of purchase WHEN NECESSARY in lieu of physical service, provided the original equipment is returned to our facility freight prepaid in original packaging and with ALL original material intact. Call ahead for RMA# to ensure proper service.
Manufacturer Warranties prevail in all purchases. Extended, or "On-site" warranties may be negotiated at time of purchase. These warranty prices are governed by time of service and the cost of goods involved in the coverage.